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lovecrow
Community Member

Financial card name

I've got an e-mail with my ex data, after I changed everything on my profile. My last name in e-mails is still old one, and that person doesn't exist. I have legally changed my last name and I have all documents as a proof. There is no option to contact the support directly.

Please help me to fix this as I'm desperate about looking at that last name. 

Thanks in advance!

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Jovana,

 

I`m sorry about the inconvenience this had caused you. Our team has just updated your profile and your last name should reflect accordingly as well.

If you continue to receive notifications with your previous last name, please capture a screenshot and share it with me via PM (click on my name). Thank you.

~ Goran
Upwork

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g_vasilevski
Retired Team Member
Retired Team Member

Hi Jovana,

 

I`m sorry about the inconvenience this had caused you. Our team has just updated your profile and your last name should reflect accordingly as well.

If you continue to receive notifications with your previous last name, please capture a screenshot and share it with me via PM (click on my name). Thank you.

~ Goran
Upwork
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