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Financial transaction Limit

Active Member
Tu L Member Since: Feb 20, 2019
1 of 30
Hello UpWork Team!
 
I passed the verification of video chat, but in my account is still warning about the limitations on the transaction
 
- Financial transactions for Tu La have been limited. Please check your email for additional information or contact customer support.
 
But I did not receive any email regarding the restrictions.
 
In my profile there are absolutely correct personal data.
 
Please check my account and solve the problem, thanks!
 
Sincerely,
 
Tu.
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 30

Hi Tu, 

I'll go ahead and check your account and I'll get back to you once I have more information. 


-Avery
Untitled
Active Member
Tu L Member Since: Feb 20, 2019
3 of 30

please reply me soon.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
BEST ANSWER
4 of 30

Hi Tu, 


The limitation to your financial transactions has already been lifted. Please let us know if there is anything else we can help you with. 


-Avery
Untitled
Active Member
Tu L Member Since: Feb 20, 2019
5 of 30

Thanks Smiley Happy

Active Member
Fomenko V Member Since: May 13, 2019
6 of 30

Hello Avery

My develop team friend asked me he have same problem , but he can't ask to support team and help center.

He asked me about it.

How to solve this problem?

He already worked some projects and during work video verify pass.

This is his profile id and print screen image.

**edited for Community Guidelines**

If you know the way , you can teach to him or me?

Thanks

 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
7 of 30

Hi Fomenko, 

I should be able to assist you with general inquiries about your account. But for privacy reasons, please know that we will not be able to discuss another user's account with you.


As the decision, based on a careful review, is final, please know that we will not be able to influence the decision made on the account. Thank you for your understanding.


-Avery
Untitled
Active Member
Sunshine G Member Since: Jun 9, 2019
8 of 30

Hi

 

I also need help in lifting - Financial transactions limitation. Please help.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
9 of 30

Hi Sunshine,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


Untitled
Active Member
Bharghavi K Member Since: Jun 19, 2019
10 of 30
I too need help in lifting financial transaction limit.
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