May 28, 2020 10:35:43 AM Edited Jun 20, 2020 02:02:04 PM by Bojan S
HI,
Firstly my account was in hold status due to any reason and I was trying to take help from customer support but after a few minutes it gets suspended state and now status gets changed -- Financial transactions for **Edited for community guidelines**
but when clicking on customer support. it redirects me on the feed page
and when trying to get my profile it will show like this---
This profile is no longer available. Browse other freelancer profiles here.
What should I do?
May 28, 2020 12:16:59 PM by Bojan S
Hi Pramod,
Please be reminded that Upwork does not allow users to have multiple freelancer accounts. Please close your new account in order not to violate Upwork's TOS.
Our team has reached out to you just recently regarding your account status. Please check the last email sent to you by our team which details what steps you should take to lift the hold on your account.
Thank you.
May 28, 2020 02:34:38 PM by Pramod S
May 28, 2020 02:49:29 PM by Bojan S
Hi Pramod,
We'll have one of our agents reach out to you directly to further assist you with your account status.
Thank you for your patience.
May 29, 2020 12:25:16 AM by Goran V
Hi Pramod,
I`m sorry about the delay. Our team has already updated your account and you should not see the message on your end anymore. If you`re still experiencing any problems, let me know. Thank you.
May 29, 2020 02:00:06 AM Edited May 29, 2020 02:25:03 AM by Goran V
No luck - get new status your account is suspended
Have a look attached screenshot
Please provide me any help its urgent my client is waiting
**Edited for Community Guidelines**
May 29, 2020 02:24:40 AM by Goran V
Hi Pramod,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Nov 4, 2020 10:53:52 AM by Bojan S
Hi Arianne May,
We'll have one of our agents reach out to you via a support ticket to assist you with your concern.
Thank you for reaching out to us.