Financial transactions for Vanila Web Studio (9245760) have been limited. Please check your email fo

[vanila-io]

Hi there,

I am getting this message for last  ~ 2 months. I tried to fix it, by adding payment methods, but nothing changes.



Also, noticed that my Agency Plus membership has expired. When I try to pay its says "Your payment could not be processed. Please choose an alternate payment method or retry again later."


Can anyone help, cause i find it really hard to reach Upwork Support, no email, just boring bot who doesn't give you proper anwsers.

[petra_r]

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Stefan S wrote:

Hi there,

I am getting this message for last  ~ 2 months. I tried to fix it, by adding payment methods, but nothing changes.

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Presumably Upwork wanted to ID verify you and confirm whether you really are in the USA and not in Serbia... 

[vanila-io]

But I already confirmed that year ago and more.