Financial transactions for Vedran O (xxxxxxxx) have been limited

[vedrano]

I get this notice on thre top of my Upwork pages:

Financial transactions for **Edited for community guidelines**

I am not sure why is that and there are a few possible reasons:

1. my PayPal account is suspended because I need to provide additional info

2. I did submit a few more proposals

3. maybe I did login with my email instead of my Upworks username so that might confuse Upwork's security system.

I did not receive any email from Upwork (not even spam folder). Last one that I did receive was some benign email about closed project that I was applied.

For 1. it would be stranege because I do not have nothing to pay (my Upwork saldo is +$50) and I am now in the middle of my monthly membership.

For 2. it's only a few more proposals, nothing more than ussual.

Can anybody help?

EDIT:

I did remove PayPal account from my billing methods and added credit card, but no luck. Should I wait for some time so that can be processed or should I instantiate some action?

[BojanS · Accepted solution]

Thank you for reaching out to us, Vedran. 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

Thank you for your patience.