Financial transactions for a user have been limited. Can't Access Support

[george-arshakyan]

Hello guys!

A week ago I've received an error (still receiving it) when I'm logged in Upwork: Financial transactions for a user have been limited. Please check your email for additional information or contact customer support.

When I'm clicking on contact customer support it's sending me back to Upwork - no way I can submit a ticket. The error message for that auth I can see in URL: kind=error&message=Invalid%20data%20from%20remote%20sign-in%20mechanism.%20Missing%20name%20or%20email.

Please review it, I believe more than one person is affected by this Sign-In to support.upwork.com problem.

Thanks

George

[bstojadinovic]

Hi George,

I requested a member of our team to reach out and assist you with this issue. You can access the ticket here. Thank you for your patience!

[max_lion]

i have the same issue here i tried on another browser and nothing fix the issue please I need help

[bstojadinovic]

Hi Maximo,

Please refer to this ticket for more information regarding the verification process you are required to complete. Use the link provided in the ticket and get started. 

Thank you.