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george-arshakyan
Community Member

Financial transactions for a user have been limited. Can't Access Support

Hello guys!

 

A week ago I've received an error (still receiving it) when I'm logged in Upwork: Financial transactions for a user have been limited. Please check your email for additional information or contact customer support.

 

When I'm clicking on contact customer support it's sending me back to Upwork - no way I can submit a ticket. The error message for that auth I can see in URL: kind=error&message=Invalid%20data%20from%20remote%20sign-in%20mechanism.%20Missing%20name%20or%20email.

 

Please review it, I believe more than one person is affected by this Sign-In to support.upwork.com problem.

 

Thanks

George

3 REPLIES 3
bstojadinovic
Community Manager
Community Manager

Hi George,

 

I requested a member of our team to reach out and assist you with this issue. You can access the ticket here. Thank you for your patience!

~ Bojan
Upwork

i have the same issue here i tried on another browser and nothing fix the issue please I need help

Hi Maximo,

 

Please refer to this ticket for more information regarding the verification process you are required to complete. Use the link provided in the ticket and get started

Thank you.

~ Bojan
Upwork
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