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Financial transactions for a user have been limited. Can't Access Support

george-arshakyan
Active Member
George A Member Since: Sep 18, 2018
1 of 4

Hello guys!

 

A week ago I've received an error (still receiving it) when I'm logged in Upwork: Financial transactions for a user have been limited. Please check your email for additional information or contact customer support.

 

When I'm clicking on contact customer support it's sending me back to Upwork - no way I can submit a ticket. The error message for that auth I can see in URL: kind=error&message=Invalid%20data%20from%20remote%20sign-in%20mechanism.%20Missing%20name%20or%20email.

 

Please review it, I believe more than one person is affected by this Sign-In to support.upwork.com problem.

 

Thanks

George

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 4

Hi George,

 

I requested a member of our team to reach out and assist you with this issue. You can access the ticket here. Thank you for your patience!

~ Bojan
Upwork
max_lion
Active Member
Maximo D Member Since: Mar 25, 2021
3 of 4

i have the same issue here i tried on another browser and nothing fix the issue please I need help

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Maximo,

 

Please refer to this ticket for more information regarding the verification process you are required to complete. Use the link provided in the ticket and get started

Thank you.

~ Bojan
Upwork
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