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Financial transactions for have been limited. Please check your email for a

Active Member
Marlon M Member Since: Nov 25, 2019
1 of 2

Today i logged in my Upworks account and add some information to my profile. while i was finishing to edit my profile y noticed a message that says: 

Financial transactions for (my name) have been limited. Please check your email for additional information or contact customer support

I looked in my email and notification but i didn't even receive a message of this, i easily spent two hours trying to find an email address or a phone number but it has no result

How can I solve this? i will really appreciate some help

Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Marlon,


I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.


Thank you for your patience

~ Bojan