I have a notification on my UpWork that says "Financial transactions for Red Russel **edited for Community Guidelines** have been limited. Please check your email for additional information or contact customer support."
Can anybody help how can I resolve this? Cause I don't have an email regarding this matter. Thanks!
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.
I checked your account and can see that the team reached out to you yesterday through Ticket #27686277. Kindly refer to your My Requests page, or your email inbox to be able to access the ticket. Feel free to follow up on the same ticket thread if you need further help with your account concern.
Hi Avery, the solution you presented in the ticket did not solve the problem. Now I can't pay my UpWork Freelancer Plus with any of my credit cards. Kindly check my account please. Thank you!
I followed up with the team handling your case and you should be all set now. Please let us know if the problem persists so that we can assist you further.