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Financial Transactions Limited?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
101 of 111

Hi Baha,

 

One of our team members will reach out to you directly via a support ticket to assist you further with your account.

Thank you.

~ Aleksandar
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Active Member
Red Russel M Member Since: Sep 28, 2017
102 of 111

I have a notification on my UpWork that says "Financial transactions for Red Russel **edited for Community Guidelines** have been limited. Please check your email for additional information or contact customer support."

 

Can anybody help how can I resolve this? Cause I don't have an email regarding this matter. Thanks!

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
103 of 111

Hi Red,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

Thank you.

~ Aleksandar
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Red Russel M Member Since: Sep 28, 2017
104 of 111

When can I expect it?

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Avery O Moderator Member Since: Nov 23, 2015
105 of 111

Hi Red, 

I checked your account and can see that the team reached out to you yesterday through Ticket #27686277. Kindly refer to your My Requests page, or your email inbox to be able to access the ticket. Feel free to follow up on the same ticket thread if you need further help with your account concern. 


-Avery
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Red Russel M Member Since: Sep 28, 2017
106 of 111

Hi Avery, the solution you presented in the ticket did not solve the problem. Now I can't pay my UpWork Freelancer Plus with any of my credit cards. Kindly check my account please. Thank you!

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
107 of 111

Hi Red,

 

I followed up with the team handling your case and you should be all set now. Please let us know if the problem persists so that we can assist you further.

 

Thank you.

~ Aleksandar
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Olivier D Member Since: May 1, 2020
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Goran V Moderator Member Since: Mar 24, 2017
109 of 111

Hi Olivier,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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Normalyn E Member Since: Aug 2, 2020
110 of 111

Hello, I am also experiencing the same concern. It says **Edited for Community Guidelines**Please help. 

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