Thank you for your message.
I see that your financial transaction account is already restored now. Feel free to message us if you need further assistance.
On clicking Get paid I am getting a pop-up
Account suspended, Your financial account has been suspended. To proceed, please contact Customer Support.
Can anybody help?
Hello. I was Top Rated until this week, and I have a notification- but no email- saying Financial transcations are limited. I've made a lot of money on this platform, and I would like to know what's going on or how to resolve this ASAP?
Edit: I also have 4 14.99 payments listed as chargebacks. I think this is why my account has limited transactions. This was a dreadful misscomunication as my husband didn't realize that Upwork was authorized and did a chargeback. I have updated payment info to my own personal card and want to pay the balance to get my account back on normal terms without the financial limitations. I have money that could cover it under "payments pending." Will the payment become available on the day it usually does to cover this, or can I pay it now? WIll my account be resolved if this balance is taken care of?
Anyone know why this would happen or the quickest way to get things going again? I love Upwork and I recommend the platform to everyone.
Thank you! I've submitted all verifications. Do you know how long the process takes to get my financial account restored? I would appreciate an update if you have one. Thanks again!
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