Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Withdrawal is currently restricted

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
351 of 559

Hi Amerah,

 

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

~Andrea
Upwork
jazzmefred
Active Member
Alfred D Member Since: Sep 25, 2018
352 of 559

Hi Good day!

I'm also experiencing the same issue and this is the first time I'm having this kind of notification. Can you please assist me with this?

Thank you! 

pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
353 of 559

Hello Alfred,

 

Thank you for your message.

 

I see that your financial transaction account is already restored now. Feel free to message us if you need further assistance.

 

Thank you.

Pradeep.

Untitled
zunaira1231
Active Member
Zunaira S Member Since: Jul 8, 2021
354 of 559

On clicking Get paid I am getting a pop-up 

Account suspended, Your financial account has been suspended. To proceed, please contact Customer Support.

Can anybody help? 

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
355 of 559

Hi Zunaira,

 

I checked with the team and they were able to resolve the issue! If you need any further assistance please let us know.

 

~Andrea
Upwork
muhammadhussai53
Active Member
Muhammad H Member Since: Jan 18, 2021
356 of 559

Withdrawal is currently restricted on my upwwork account 
please solve this issue asap

pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
357 of 559

Hello Muhammad,

 

Thank you for your message.

 

I am pleased to inform you that your Financial account has been restored now.

 

Thank you

Pradeep.

Untitled
graciecat920
Active Member
Nicole B Member Since: Feb 24, 2020
358 of 559

Hello.  I was Top Rated until this week, and I have a notification- but no email- saying Financial transcations are limited.  I've made a lot of money on this platform, and I would like to know what's going on or how to resolve this ASAP?

 

Edit:   I also have 4 14.99 payments listed as chargebacks.  I think this is why my account has limited transactions.  This was a dreadful misscomunication as my husband didn't realize that Upwork was authorized and did a chargeback.  I have updated payment info to my own personal card and want to pay the balance to get my account back on normal terms without the financial limitations.   I have money that could cover it under "payments pending."  Will the payment become available on the day it usually does to cover this, or can I pay it now?  WIll my account be resolved if this balance is taken care of?

 

Anyone know why this would happen or the quickest way to get things going again?  I love Upwork and I recommend the platform to everyone. 

 

Thanks.

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
359 of 559

Hi Nicole,

 

I've shared your concern with the team and we'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

~ Luiggi
Upwork
graciecat920
Active Member
Nicole B Member Since: Feb 24, 2020
360 of 559

Thank you!  I've submitted all verifications.  Do you know how long the process takes to get my financial account restored?  I would appreciate an update if you have one.  Thanks again!

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS