Thank you for your message.
I see that your financial transaction account is already restored now. Feel free to message us if you need further assistance.
On clicking Get paid I am getting a pop-up
Account suspended, Your financial account has been suspended. To proceed, please contact Customer Support.
Can anybody help?
Hello. I was Top Rated until this week, and I have a notification- but no email- saying Financial transcations are limited. I've made a lot of money on this platform, and I would like to know what's going on or how to resolve this ASAP?
Edit: I also have 4 14.99 payments listed as chargebacks. I think this is why my account has limited transactions. This was a dreadful misscomunication as my husband didn't realize that Upwork was authorized and did a chargeback. I have updated payment info to my own personal card and want to pay the balance to get my account back on normal terms without the financial limitations. I have money that could cover it under "payments pending." Will the payment become available on the day it usually does to cover this, or can I pay it now? WIll my account be resolved if this balance is taken care of?
Anyone know why this would happen or the quickest way to get things going again? I love Upwork and I recommend the platform to everyone.
Thank you! I've submitted all verifications. Do you know how long the process takes to get my financial account restored? I would appreciate an update if you have one. Thanks again!
I see that you are already communicating with the relevant team via a support ticket here. One of our team members will reach out to you as soon as possible to assist you further. Please don't hesitate to follow up with them on the same ticket if you have additional questions regarding your concern.
Hi, a problem with paypal lead to my payment account on Upwork getting suspended. I have since resolved the Paypal issue and relinked it with my Upwork account. However, my payment account is still suspended.
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