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Financial transactions for my account have been limited

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
361 of 522

Hi James,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork
freelansiam
Active Member
MD. Siam P Member Since: Jul 20, 2021
362 of 522

Hi,
I got financial transaction have been limit on my account, I got an email about it and on the email the guys asked me to reply in 48hours to talk about the issue but i wasn't able to reply in 48hours , and now i got a suspension on my account and can't make any withdraw .

please help, i want to know how can i remove the suspension and reactive my account.
thank you!

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
363 of 522

Hi MD. Siam,

 

I can see you were able to reply to your support ticket with our team regarding this. Rest assured, the team is reviewing your replies and they will update you directly via ticket as soon as possible.

~Andrea
Upwork
freelansiam
Active Member
MD. Siam P Member Since: Jul 20, 2021
364 of 522
Thank you for your email am really glad to hear from you, and waiting for
further reply from you
digimaxpro
Active Member
Ariful Hauqe S Member Since: Nov 4, 2020
365 of 522

I missed my scheduled payment and while pressing get paid button it said "your financial account suspend pease contact customer support". 

 

 

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
366 of 522

Hi Ariful,

 

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

~Andrea
Upwork
eder-coding
Active Member
Eder B Member Since: Jul 22, 2021
367 of 522

Your financial account -

**Edited for community guidelines**

I removed paypal from billing and added my card.

but upwork still show  the notification to me.

Please help me

Thank you 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
368 of 522

Hi Eder, 

 

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

~ Joanne
Upwork
eder-coding
Active Member
Eder B Member Since: Jul 22, 2021
369 of 522
no , so far I have never seen any agent . I waited all day long , but I
just wasted my time.
djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
370 of 522

Hi Eder,

 

I followed up with the team handling your case and one of our agents already updated your support ticket with more information.

 

Thank you.

~ Aleksandar
Upwork
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