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Financial transactions for my account have been limited

alexander_terese
Active Member
Terese A Member Since: Dec 8, 2020
421 of 524

Hello, 

I am facing the same issue.

 

Your financial account -Terese Alexander (28900688)- has been suspended due to issues with payment methods on file. Please update payment methods to restore full functionality to your account.

 

I have updated my payment information and my account is still suspended.  Can you please advise what I need to do to correct this issue.

 

Thanks in advance.

Terese

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
422 of 524

Hi Terese,

 

I checked and can see you were able to share your concern with our team via support ticket. Please allow some time for our team to review and they will update you directly on your ticket.

 

Thanks!

~Andrea
Upwork
abdullah457
Active Member
Abdullah W Member Since: May 11, 2019
423 of 524

Hello Avery,
I am facing this problem "your financial account is suspended"
can you please help me?
Thanks

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
424 of 524

Hi Abdullah,

 

I’ll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

 

Thank you for your patience.

~ Bojan
Upwork
shellah_barrete
Active Member
Shellah Mae B Member Since: May 31, 2021
425 of 524

Hi Support,

 

I am facing this problem "your financial account is suspended"
can you please help me?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
426 of 524

Hi Shellah,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.

~ Goran
Upwork
69bc2730
Active Member
Aadarsh C Member Since: Jan 14, 2021
427 of 524

Respected Upwork team,

My financial account Aadarsh Chaudhary (37739228)- has been suspended due to issues with payment methods on file. Please help me.

 

Sincerely,

Aadarsh Chaudhary

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
428 of 524

Hi Aadarsh,

 

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola

Untitled
hugoperez34
Active Member
Hugo P Member Since: Sep 16, 2017
429 of 524

Hi Upwork. How can I get ID verification to avoid account problem? I am newbie so I don't know how to do and what happen when financial transation had been limited.

 

In Community, I had seen too many topic about this problem. 

 

contreras_sarahi
Active Member
Johanna Sarahi C Member Since: Nov 15, 2017
430 of 524

Hello, I've been trying to get paid by the method is just add several days before which is paypal I also tried with payonner but it keeps saying, whenever I clic on the GET PAID button that my financial account is suspended. What can I do to get my money?

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