I received an email last week indicating that my financial transactions with one particular client were being suspended while Upwork looked into a matter involving that client. In that email, I was told that I could continue invoicing and continue getting paid by other clients. However, when I went to request funds related to work for other clients. I received a message indicating that all financial transactions had been suspended on my accouint, and it would not let me withdraw funds.
Rest assured our team will assist you further directly on your ticket. Feel free to follow up with any additional questions directly there. Thank you.
Hi I am getting this error when I try to withdraw my funds.
I am new to upwork and this is the first time I'm trying to get paid
Furthermore, I have connected my bank account to upwork 4 days ago as well
Help will be appriciated
I checked this for you and our team has reached out to you regarding your account status. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account.
I keep receiving the following message "Financial transactions have been limited. Please check your email for additional information or contact support"
I don't have any related notifications or emails regarding this and I had my bank account verified earlier today.
I have added and verified 3 different types of payment, uploaded a passport image yesterday and I am still unable to make a payment.
I have been trying to hire the past two days and it seems to be really difficult to do so.
I have a notification on my UpWork that says "Financial transactions for **me** have been limited. Please check your email for additional information or contact customer support."
Can anybody help how can I resolve this? Cause I don't have an email regarding this matter. Thanks!
I checked your account, and it looks like you have recently added your payment method. For your security, please allow 3 days for this withdrawal method to become active. Thank you!
I have recently passed my video verification but after that I receive a "
I got a notification that financial transactions for my account have been limited and to check my email or to contact support. there is no email and (of course) I can't contact anyone except the Bot chat which isn't helpful at all. so, I don't know the reason why this happened because there is no explanation, and what to do next.
Our account is showing a financial transaction limit, even though Paypal limited for 24 hours and now it's active again.
Could you please advise how we can solve this ?
Michael & Hope
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