I checked, and I can confirm that one of our team members has already updated your ticket: 28731355. Please refer to the information they shared and feel free to post your questions there so the agent can assist you further. Thank you!
I received an email last week indicating that my financial transactions with one particular client were being suspended while Upwork looked into a matter involving that client. In that email, I was told that I could continue invoicing and continue getting paid by other clients. However, when I went to request funds related to work for other clients. I received a message indicating that all financial transactions had been suspended on my accouint, and it would not let me withdraw funds.