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Financial transactions for my account have been limited

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
381 of 526

Hi Lauryn,

 

Thank you for reaching out to us. Could you please try to re-add your PayPal account to your billing methods first? Please let us know if you need further assistance. 

 

~ Nikola

Untitled
f62fa551
Active Member
Randy L Member Since: May 22, 2021
382 of 526

I have the same problem. Can you help me? I've attempted to update my financial account several times, but I keep getting the same "suspended" message.

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
383 of 526

Hi Randy,

 

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.


Thank you.

~ Luiggi
Upwork
adnannaseer009
Active Member
Adnan N Member Since: Jan 3, 2019
384 of 526

Hello Support,

 

I am facing the issue. 

**Edited for community guidelines**

 

I have received an email from**Edited for community guidelines**under ticket number https://support.upwork.com/hc/requests/32554389

 

Still, I am facing transactions from Upwork they said the financial account has been suspended.

 

Please look into it looking forward to your positive revert back.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
385 of 526

Hi Adnan,

 

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

~ Joanne
Upwork
artem_rukavytsia
Active Member
Artem R Member Since: Jun 19, 2017
386 of 526

I tried to withdraw money, I set PayPal account after (I received the message that I must wait 3 days) after that I received the message "Your financial account is suspended" when clicking on button Get paid now.

lenaellis
Moderator
Lena E Moderator Member Since: Apr 7, 2015
387 of 526

Hi Artem,

This is related to the support ticket that you have open today. You will need to complete video verification before you will be able to withdraw your funds. Please follow up on your ticket to start the verification.

Untitled
inspiredesigner
Active Member
Sumeet V Member Since: Nov 14, 2016
388 of 526

Hello Support,

 

I am facing the same issue. 

Your financial account is suspended

 

Please look into it looking forward for your positive revert back.

 

Regards,

Sumeet

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
389 of 526

Hi Sumeet, 


The team has already resumed your financial account. We're sorry for the inconvenience. 


~ Avery
Upwork
rameshmalviya
Active Member
meenakshi l Member Since: Mar 22, 2018
390 of 526

Hello Avery,
I am facing this problem "your financial account is suspended"
can you please help me?
Thanks 

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