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Financial transactions for my account have been limited

bhasin-minakshi
Active Member
Minakshi B Member Since: Nov 30, 2020
441 of 549

I tried to withdraw money, I set PayPal account after (I received the message that I must wait 3 days) after that I received the message "Your financial account is suspended" when clicking on button Get paid now.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
442 of 549

Hi Minakshi,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

~ Goran
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romyalcuizar
Active Member
Rome A Member Since: Jul 20, 2021
443 of 549

"Your financial account is suspended" how can I withdraw funds from my account to my local bank.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
444 of 549

Hi Rome,

 

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
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g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
445 of 549

Hi Hugo,

One of our team members will contact you directly with more details on how to resolve this issue.

~ Goran
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rodriguez_randy
Active Member
Randy R Member Since: Sep 26, 2017
446 of 549

Hello,

 

I am also facing the same problem. I been answering the ticket but no answer yet or not yet back to normal.

Please let me know updates and hope it will be resolve soon.

 

Thanks,

 

Randy

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
447 of 549

Hi Randy, 


I'll follow this up with the handling handling your ticket so that they can get back to you the soonest. 


~ Avery
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rodriguez_randy
Active Member
Randy R Member Since: Sep 26, 2017
448 of 549

Avery,

Thanks you for early response. Just let me know updates if it fully resolved.

 

Thanks,

 

Randy

rodriguez_randy
Active Member
Randy R Member Since: Sep 26, 2017
449 of 549

Hello Support,

I have followed the instructions in the ticket and have inssued a refund but  still my financial account is suspended. My other earnings without issue is affected though. Holidays is coming and Hope it will be resolve soon.

 

Thanks,

Randy

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
450 of 549

Hi Randy, 

 

We can see that you also sent a message via our social media pages and the Support Team has already requested for an update from the Disputes team. Please expect the ticket to be updated accordingly. Thank you!


~ Avery
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