Financial transactions have been limited.

[Vladislav K]

Hello UpWork Team!

I passed the verification of video chat, but in my account is still warning about the limitations on the transaction - Financial transactions for Vladislav Kamenev have been limited. Please check your email for additional information or contact customer support.

But I did not receive any email regarding the restrictions.

In my profile there are absolutely correct personal data.
Please check my account and solve the problem, thanks!

Sincerely, Vladislav Kamenev.

[Avery O]

Hi Vladislav, 

I followed this up with team handling the video-chat verification. I will let you know once I get more information from the team. 

[Vladislav K]

Thank you Avery! I will wait for news and hope for a quick resolution of the issue.

[Avery O · Accepted solution]

Hi Vladislav, 

I'm happy to confirm that the limitation to your financial transactions has already been lifted. 

[Vladislav K]

Thank you Avery for a prompt solution!
You have a great team, good luck!

Sincerely, Vladislav Kamenev.

[Ikrama S]

Hello,

My Financial transactions have been limited. What can I do? Please help me.

Thanks

Ikrama

[Joanne Marie P]

Hi Ikrama,

I checked that our team has already reached to assist you direct about this issue. Please refer to the email sent to you. You can access it here. Thank you!

[Pavel C]

Hello,

I have notification in my account "Financial transactions for have been limited. Please check your email for additional information or contact customer support.".

But I did not receive any email regarding the restrictions. Also I can't create ticket to customer support or contact them.

Please help me to contact customer support or to solve this problem.

Thanks

[Avery O]

Hi Pavel, 

I'll go ahead and look into this and get back to you once I have more information about your account. 

[Claudia L]

I have this message in my account: Financial transactions have been limited. Please check your email for additional information or contact customer support.

What it mean?