Financial transactions have been limited.

[Goran V]

Hi Olga,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

[Rares M]

Hello Avery 

I have the same problem, i did the video verification and I dont know how solve that. Can you help me please? Thank you!

[Aleksandar D]

Hi Rares,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Zahid R]

Hi Avery,

My Financial transactions have been limited due to client added a dispute. I have provided all the work due to some reason he created dispute and upwork limlit my financial transactions. Now client is not responding to me and medator has asked me to provide written of text meaage from client. Now what should I do? Client is totally not responding me.

[Bojan S]

Hi Zahid,

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

Thank you for your patience.

[Zahid R]

I already have assigned tickes two time by upwork by placing issue, but ended up with just sadness.

[Glofy Jhane H]

What can I do? I have the same issues. Video chat is already done

[Bojan S]

Hi Glofy Jhane,

One of our team members will reach out to you directly via support ticket to assist you with your account status!

Thank you for your patience. 

[Marcin K]

Hi! I have a similar problem.  I had my video-chat verification first. Afterwards, my documents (ID and cell bill) was sent, but my transactions are still limited. It should be 3-4 days to finish the process, but it is over two weeks now. Any idea what can I do in this situation?

Regards, Marcin

[Jo-An B]

Hi Marcin,

Please check the email notification our team sent you about the suspension. Thanks.