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daniel_aubert
Community Member

Financial transactions have been limited.

Hi.

I have done the first job on UpWork and got the message "Financial transactions for

**Edited for community guidelines**

I did not receive any email. I want to know what is the problem so I can receive the payment for the job I did.

 

Sincerely,

Daniel **Edited for community guidelines**

2 REPLIES 2
petra_r
Community Member


Daniel Aubert B wrote:

 

I have done the first job on UpWork and got the message "Financial transactions for

**Edited for community guidelines**

I did not receive any email. I want to know what is the problem so I can receive the payment for the job I did.


Chances are it is time for your identity verification video call. Plus your profile picture is in violation of Upwork's terms of service.

 

 

BojanS
Community Manager
Community Manager

Hi Daniel Aubert,

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

Please check this help article for more information on how to update your profile photo.

Thank you.

~ Bojan
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