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Re: Financial transactions have been limited

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
261 of 292

Hi Duc,

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.

~ Bojan
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Active Member
Duc T Member Since: Mar 21, 2019
262 of 292

Hello Bojan,

 

Many thanks for your kind support, your team had reached me and helped me solving the issue. Thank you Smiley Happy

 

Yours sincerely,

Duc To

Active Member
Artem B Member Since: Sep 3, 2018
263 of 292

Hello, Yelyzaveta Z!

I have the same problem, few days. But, it is not solved yet. So, as I understood well, in order to solve my issue I need to write about it in community?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
264 of 292

Thank you for reaching out to us, Artem.

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly. 

 

 

~ Bojan
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Active Member
Olena Y Member Since: Apr 24, 2019
265 of 292

Have the same problem (( "Financial transactions for Olena have been limited. Please check your email for additional information or contact customer support."

Didn't get any emails. Who can help me? 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
266 of 292

Hi Olena,

 

Our team has reached out to you to finish our short video verification process. Please follow the instructions shared with you on your ticket with number 25421949. Thank you.


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Active Member
Alexander I Member Since: Apr 25, 2019
267 of 292

hello! 
Have the same problem "Financial transactions for Alexandr I**Edited for Community Guidelines**  (15154190) have been limited. Please check your email for additional information or contact customer support."
can you help me with that?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
268 of 292

Hi Alexander,

 

Our team has already reached out to you via ticket with more details about this. If you have any additional questions feel free to follow up on your ticket directly and our team will assist you further. You can access your tickets on this Link, thank you.


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Active Member
Myra E Member Since: May 24, 2019
269 of 292
Hi! I'm having the same issue: "Financial transactions for XXXXX have been limited. Please check your email for additional information or contact customer support.".
I never received any email regarding this. I've contacted customer support but no response yet.
Community Guru
Riri A Member Since: Jul 21, 2018
270 of 292

Hi Myra,

 

We checked your account for you and can see that you have an open ticket being handled by the team - https://support.upwork.com/requests/. We'll go ahead and follow up your ticket with the team, and feel free to reply on the same ticket thread so that they can assist you further.

~ Riri
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