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Re: Financial transactions have been limited.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
21 of 234

Hi Michael, 


I checked your account and don't see any limitation to your financial transactions. Could you please send a screen grab of the notification you are seeing so that I can look into this further? 

I'll wait for your message. 


-Avery
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Active Member
Hammed L Member Since: Jul 12, 2018
22 of 234

I am currently facing the same issue. ID verfication and video done but I am still seeing financial limitations on my account.

What can I do please..

Moderator
Goran V Moderator Member Since: Mar 24, 2017
23 of 234

Hi Hammed,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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Active Member
Roby Rose H Member Since: May 20, 2017
24 of 234
Hi, im having the same issue.
Financial transactions have been limited.
What can i do to have this lifted as well.
Thanks.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
25 of 234

Hi Roby,

 

Our team will reach out to you via ticket as well and assist you further with your account. Thank you.


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Active Member
Mehdi M Member Since: Jul 1, 2019
26 of 234
One of my friend got notification in his account that "Financial transactions have been limited. Please check your email for additional information or contact customer support.".

But he did not receive any email regarding the restrictions. Also he can't create ticket to customer support or contact them.

May I share his ID to enable you to check and help him solve this problem?

Thank you in advance
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
27 of 234

Hi Mehdi,

 

Unfortunately, we are unable to discuss details of another user's account with you for privacy reasons. We hope you understand.  Please, check out this help article for more information about the most common reasons for freelancer account holds.

 

Thank you.

~ Bojan
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Active Member
Mehdi M Member Since: Jul 1, 2019
28 of 234
Hello Bojan,
I saw similar issues reported here and got help from your colleagues, but you could not help.
Regards,
Matt
Active Member
Michelle Joy D Member Since: Jul 31, 2019
29 of 234

Hi, 

 

I am also having similar issue Financial transactions for Michelle Joy **edited for Community Guidelines** have been limited. didnt received anything.

Active Member
Michelle Joy D Member Since: Jul 31, 2019
30 of 234

hi please reply

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