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Re: Financial transactions for Pankaj Kumar (xxxxxxx) have been limited.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
261 of 492

Hi Pankaj,

 

Our team will reach out to you via ticket as well and assist you further with your account. Thank you.

~ Goran
Upwork
borisov_alexey
Active Member
Alexey B Member Since: Jul 12, 2019
262 of 492

Hello,

 

I have notification in my account "Financial transactions for have been limited. Please check your email for additional information or contact customer support.".

But on my email there is no info regarding these restrictions.

How can I solve this problem and start working?

 

Thank you,

Alexey Borisov

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
263 of 492

Hi Alexey,

 

I checked your account and I can see that you have followed up on your ticket with number 25979810. If you have any additional questions feel free to post them there and our team will assist you further. You can access your tickets on this Link, thank you.

~ Goran
Upwork
borisov_alexey
Active Member
Alexey B Member Since: Jul 12, 2019
264 of 492

What time should I wait for the restrictions to be removed?

 

Thank you,

Alexey Borisov

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
265 of 492

Hi Alexey,

 

Our team will update your ticket with more details as soon as possible and assist you further. Thank you.

~ Goran
Upwork
amarielsiannodel
Active Member
Danil I Member Since: Jul 16, 2019
266 of 492

Financial transactions for my account have been limited. I never got any emails or any other information. What shall I do? Actually I've been away from upwork for some time but plan to get back. How can I restore it?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
267 of 492

Hi Danil,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

~ Goran
Upwork
nakateel
Active Member
Alexei B Member Since: Jul 27, 2019
268 of 492

Hello. I got the message that financial transactions for my account have been limited. But I didn't get any email with additional information. Waht is the reason for such limitation and what should be done to solve it?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
269 of 492

Hi Alexei,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork
ayvaroff
Active Member
Anton A Member Since: Jul 31, 2019
270 of 492

Hello Aleksandar, I have the same issue as Alexei had. Could you please help me to resolve it?

Thanks

 

UPD. No worries. Just resolved it myself Smiley Happy

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