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Re: Financial transactions

Active Member
Alexei B Member Since: Jul 27, 2019
231 of 348

Hello. I got the message that financial transactions for my account have been limited. But I didn't get any email with additional information. Waht is the reason for such limitation and what should be done to solve it?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
232 of 348

Hi Alexei,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Anton A Member Since: Jul 31, 2019
233 of 348

Hello Aleksandar, I have the same issue as Alexei had. Could you please help me to resolve it?

Thanks

 

UPD. No worries. Just resolved it myself Smiley Happy

Active Member
Goutam R Member Since: Apr 12, 2019
234 of 348

Financial transactions for ******************************* have been limited. Please check your email for additional information or contact customer support.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
235 of 348

Hi Goutam,

 

I checked your account and can see that our team is waiting on your respond back on your ticket with number 26214947. Feel free to post any additional questions directly there and our team will assist you further. You can access your tickets on this Link, thank you.


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Active Member
Marc Jesus C Member Since: Aug 28, 2019
236 of 348

Could you please help me?

 

"Financial transactions for Marc Jesus Caabay (8151920) have been limited. Please check your email for additional information or contact customer support."

 

Thanks!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
237 of 348

Hi Marc,

 

I checked your account and I can see that you have a ticket with our team. If you have any additional questions feel free to post them on your ticket with number 26248601. You can access your tickets on this Link, thank you.


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Active Member
Yuriy M Member Since: Aug 12, 2019
238 of 348

Could You please help me...

"Financial transactions for Yura Marchi (6522124) have been limited. Please check your email for additional information or contact customer support."

In notification I have next messages:


Your contract with **Edited for Community Guidelines**was reactivated.
Jun 30


Your contract **Edited for Community Guidelines**with **Edited for Community Guidelines** was temporarily suspended. You will be notified as soon as the problem is resolved.
Jun 14

 

What am I need doing?

Thank you

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
239 of 348

Hi Yuriy,

 

I`ve escalated your ticket to our team and one of our team members will update it as soon as possible and assist you further. If you have any additional questions feel free to post them directly on your ticket. Thank you.


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Active Member
Kiet N Member Since: Jul 31, 2017
240 of 348

Hi Goran, can you help to check this out for me too ? I received notification today but none in my mailbox as mentioned

 

Financial transactions for Kiet **Edited for Community Guidelines** have been limited. Please check your email for additional information or contact customer support.

 

Many thanks,

Kiet

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