Jan 10, 2021 03:27:29 AM by Roxanne A
Hello,
I have notification in my account "Financial transactions for have been limited. Please check your email for additional information or contact customer support.".
But I did not receive any email regarding the restrictions. Also I can't create ticket to customer support or contact them.
Please help me to contact customer support or to solve this problem.
Thanks
Roxanne Alcera
Solved! Go to Solution.
Jan 12, 2021 12:47:19 AM by Goran V
Hi Roxanne,
Rest assured, our team will update your ticket as soon as possible and will assist you further directly on your ticket. Thank you.
May 26, 2021 07:59:13 AM by Lilamber s
Hi, my financial transaction has been limited and I am unable to pay the overdue balance.
Please help me to enable the financial transaction
May 26, 2021 10:01:04 AM by Andrea G
Hi Lilamber,
Someone from our team will reach out to you via support ticket in order to assist you further.
May 26, 2021 05:20:03 PM Edited May 26, 2021 05:20:50 PM by Lilamber s
Hi , Andria
My Financial transactions for company have been limited. This is still not resolved. Please help me out
- Lilamber
Nov 1, 2021 08:54:34 AM by Lilamber s
Hi
Financial transactions for your company have been limited.
please help I have payment in my account to pay due balance
Nov 1, 2021 08:00:45 PM by Lilamber s
Financial transactions for your company have been limited
please help me out
Nov 1, 2021 09:25:52 PM by Pradeep H
Hi Lilamber,
Thank you for your message. As confirmed by Valeria, your financial account has been placed on hold due to issues with the payment methods on file. Please update payment methods to restore full functionality to your financial account. I see that the same has been communicated to you via support ticket as well. Feel free to respond to the solved tickets to reopen them at any time if you need further assistance.
Thank you.
Pradeep
Nov 3, 2021 08:07:05 AM by Ijaz U
Hi sir I have issued 2 week ago Re: Financial transactions have been limited I show this notification now I update the bank account Please restore my account because I start to working properly
Thanks
Nov 3, 2021 11:40:33 AM by Bojan S
Hi Ijaz,
I checked this for you and our team has reached out to you already regarding your account status. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account.
Thank you!
Mar 19, 2021 07:22:43 AM Edited Mar 19, 2021 08:02:23 AM by Andrea G
Financial transactions for **Edited for Community Guidelines** have been limited
Mar 19, 2021 08:19:23 AM by Andrea G
Hi Arun Kumar,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Thanks!
Mar 26, 2021 08:12:10 AM by Adnan S
Hello Upwork!
I have got this warning today:
Financial transactions for "Name & 8-digit" number have been limited. Please check your email for additional information or contact customer support.
And i am unable to generate the ticket & not get any email from upwork regarding that kindly suggest me what i have to do to solve this issue??
Best Regards
Adnan Saleem
Mar 26, 2021 08:26:40 AM by Bojan S
Hi Adnan,
We’ll have one of our agents reach out to you via a support ticket to assist you with your account status.
Thank you for reaching out to us.
Mar 27, 2021 06:52:58 AM by Adnan S
Mar 27, 2021 11:09:35 AM by Luiggi R
Hi Adnan,
I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Apr 1, 2021 09:54:20 AM by Andrea G
Hi Hossam,
It looks like our team has reached out to you via support ticket #31366517. Please reply to your ticket with our team so they can assist you further.
Thanks!
Apr 2, 2021 02:17:14 AM Edited Apr 2, 2021 06:00:58 AM by Aleksandar D
Hi Andrea.
Thank you . I received a link to upload my ID and a photo of me holding my ID. I kept the link without submitting the photos for 30 days.
Regards .
Housam **Edited for Community Guidelines**
Apr 2, 2021 06:00:34 AM by Aleksandar D
Hi Hossam,
One of our team members will reach out to you directly via a support ticket to assist you further with the verification.
Thank you.
Jun 1, 2021 12:18:49 AM Edited Jun 1, 2021 12:22:58 AM by Goran V
I woke up to find this message on my freelancer account:
**Edited for Community Guidelines**
I don't get it. I have updated my payment method, and why should I even do that in the first place for a freelancer account?
I'm no longer on a freelancer plus plan, so I'm not sure what you people want to charge me for.
Besides, I have updated a payment method and was accepted but the intimidating message is still there.
I'm not sure what this means on my Freelancer account; the impacts and whether it affects my JSS, withdrawals, or whatever. I opened a ticket, which seems like Upwork support is just staring at and ignoring.
I'm looking for an immediate response - a detailed one btw. No links or things that need me to read the obvious.
If it means calling Upwork directly, I can do that. I need a succinct explanation.
Jun 1, 2021 12:25:09 AM by Goran V
Hi Denzil,
I understand your frustration with this. I checked your account and I can see that you've already reached out to our team via ticket. Rest assured, our team will update your ticket as soon as possible and will assist you further directly there. Thank you.
Oct 17, 2021 03:02:40 AM by Faiz A
Dear mam,
My accounts financial transactions are also limited. please check it also. I have also replied them and opened a ticket too. please help me to solve it.
thank you.
Dec 3, 2021 01:39:09 AM by Nikhil D
All of sudden i got this message one my upwork "Financial transactions for Nikhil Dafda (27056743) have been limited. Please check your email for additional information or contact customer support." now i am unable to withrdraw money to my bank. also all of my contracts has been suspended.