Financial transactions have been limited

[Bojan S]

Thank you for reaching out to us, Artem.

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly. 

[Olena Y]

Have the same problem (( "Financial transactions for Olena have been limited. Please check your email for additional information or contact customer support."

Didn't get any emails. Who can help me? 

[Goran V]

Hi Olena,

Our team has reached out to you to finish our short video verification process. Please follow the instructions shared with you on your ticket with number 25421949. Thank you.

[Alexander I]

hello! 
Have the same problem "Financial transactions for Alexandr I**Edited for Community Guidelines**  (15154190) have been limited. Please check your email for additional information or contact customer support."
can you help me with that?

[Goran V]

Hi Alexander,

Our team has already reached out to you via ticket with more details about this. If you have any additional questions feel free to follow up on your ticket directly and our team will assist you further. You can access your tickets on this Link, thank you.

[Myra E]

Hi! I'm having the same issue: "Financial transactions for XXXXX have been limited. Please check your email for additional information or contact customer support.".
I never received any email regarding this. I've contacted customer support but no response yet.

[Riri A]

Hi Myra,

We checked your account for you and can see that you have an open ticket being handled by the team - https://support.upwork.com/requests/. We'll go ahead and follow up your ticket with the team, and feel free to reply on the same ticket thread so that they can assist you further.

[Sarocha C]

Hello UpWork Team!

I passed the verification of video chat, but in my account is still warning about the limitations on the transaction - Financial transactions for Sarocha Chalobol have been limited. Please check your email for additional information or contact customer support.

But I did not receive any email regarding the restrictions.

In my profile there are absolutely correct personal data.
Please check my account and solve the problem, thanks!

[Avery O]

Hi Sarocha, 

I apologise for the inconvenience. Please know that the limitation to your account has already been lifted. 

[Sarocha C]

Thank you