Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Financial transactions have been limited

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
271 of 328

Thank you for reaching out to us, Artem.

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly. 

 

 


~ Bojan
Untitled
o_yaruchyk
Active Member
Olena Y Member Since: Apr 24, 2019
272 of 328

Have the same problem (( "Financial transactions for Olena have been limited. Please check your email for additional information or contact customer support."

Didn't get any emails. Who can help me? 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
273 of 328

Hi Olena,

 

Our team has reached out to you to finish our short video verification process. Please follow the instructions shared with you on your ticket with number 25421949. Thank you.


Untitled
deviva
Active Member
Alexander I Member Since: Apr 25, 2019
274 of 328

hello! 
Have the same problem "Financial transactions for Alexandr I**Edited for Community Guidelines**  (15154190) have been limited. Please check your email for additional information or contact customer support."
can you help me with that?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
275 of 328

Hi Alexander,

 

Our team has already reached out to you via ticket with more details about this. If you have any additional questions feel free to follow up on your ticket directly and our team will assist you further. You can access your tickets on this Link, thank you.


Untitled
ecraelamhy
Active Member
Myra E Member Since: May 24, 2019
276 of 328
Hi! I'm having the same issue: "Financial transactions for XXXXX have been limited. Please check your email for additional information or contact customer support.".
I never received any email regarding this. I've contacted customer support but no response yet.
nyrrielatienza
Community Guru
Riri A Member Since: Jul 21, 2018
277 of 328

Hi Myra,

 

We checked your account for you and can see that you have an open ticket being handled by the team - https://support.upwork.com/requests/. We'll go ahead and follow up your ticket with the team, and feel free to reply on the same ticket thread so that they can assist you further.

~ Riri
sarocha_ch
Active Member
Sarocha C Member Since: Apr 30, 2019
278 of 328

 

Hello UpWork Team!

 

I passed the verification of video chat, but in my account is still warning about the limitations on the transaction - Financial transactions for Sarocha Chalobol have been limited. Please check your email for additional information or contact customer support.

But I did not receive any email regarding the restrictions.


In my profile there are absolutely correct personal data.
Please check my account and solve the problem, thanks!

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
279 of 328

Hi Sarocha, 

I apologise for the inconvenience. Please know that the limitation to your account has already been lifted. 


-Avery
Untitled
sarocha_ch
Active Member
Sarocha C Member Since: Apr 30, 2019
280 of 328

Thank you

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS