Financial transactions have been limited

[Irina V]

Hello UpWork Team! I passed the verification of video chat, but in my account is still warning about the limitations on the transaction - "Financial transactions for Irina Vikhareva have been limited. Please check your email for additional information or contact customer support. "
But I did not receive any email regarding the restrictions. In my profile there are absolutely correct personal data. Please check my account and solve the problem, thanks! Sincerely, Irina Vikhareva.

[Goran V]

Hi Irina,

I`m sorry about the delay with this. Our team is finishing up with the review and once it's done one of our team members will update your ticket with more details. Thank you.

[Muhammad N]

I'm facing the same issue from last 4 days and support team haven't replied me. Please resolve this issue this your responsibility we are paying you 20% on our each earning. Please fix my issue as soon as possible so that I can continue.

[Goran V]

Hi Muhammad,

Just to confirm that I`ve escalated your concern to our team. One of our team members will update your ticket as soon as possible and assist you further. Thank you.

[Muhammad N]

Thank you for this

[Sarocha C]

Hello UpWork Team!

I passed the verification of video chat, but in my account is still warning about the limitations on the transaction - Financial transactions for Sarocha Chalobol have been limited. Please check your email for additional information or contact customer support.

But I did not receive any email regarding the restrictions.

In my profile there are absolutely correct personal data.
Please check my account and solve the problem, thanks!

[Avery O]

Hi Sarocha, 

I apologise for the inconvenience. Please know that the limitation to your account has already been lifted. 

[Sarocha C]

Thank you

[Juanita d]

Hi, Avery!

I hope you could help me solve an issue on my account, too. There is a message saying that my financial transactions have been limited. 

Thanks in advance.

Kind regards,

Juanita

[Goran V]

Hi Juanita,

One of our team members will reach out to you via ticket with more details and assist you further. If you have any additional questions feel free to post them on your ticket. Thank you.