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Financial transactions have been limited

Active Member
Rimsha K Member Since: Jun 17, 2020
311 of 323
Hello, I have a verified account on Upwork. I have worked a few months ago on upwork and got good feedback. The client even offered me more work but I couldn't continue working on upwork because I got a job and further study opportunity. Now after 6- 7 months I want to start my work on Upwork again only to find that my account can been financially limited and I can't find out why. Please Help!!!
 
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
312 of 323

Hi Rimsha,

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.


~ Bojan
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Active Member
Alim Z Member Since: Aug 21, 2018
313 of 323

Financial transactions for Alim Zanibekov (22476064) have been limited. Please check your email for additional information or contact customer support.

I got this alert message.

 

Please help me to solve this.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
314 of 323

Hi Alim,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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Active Member
Waqas A Member Since: Nov 13, 2017
315 of 323

Hi Bojan,

My case has been open since Sunday. Both the client and myself have provided all the proofs and explanations that were required of us.

How long do you think I'll have to wait more before this case is concluded? In these trying times, every penny matters specially to those whose only earning source is Upwork.

Waiting for your response.

Kind Regards,

Waqas A.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
316 of 323

Hi Waqas,

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

 

Thank you for your patience.


~ Bojan
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Active Member
Khaycelyn D Member Since: Jul 21, 2017
317 of 323

I have the same issue now! I have disputed this client a few weeks ago because he doesnt want to pay.

But it has been resolved already. Now this mediator named**Edited for community guidelines**

told me that my financial transaction has been limit.

I mean why would he do that without verifying the case first.

**Edited for community guidelines**


The earning has nothing to do with that client anyway.

We freelancers have been charge and shoulder almost majority of the fee compare to clients and this is what we get?

I am starting to doubt upwork I think I will not suggest it with my friends anymore.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
318 of 323

Hi Khaycelyn,

 

I checked your account, and I can see that you already have an open ticket regarding this issue. I'll follow-up with the team, and one of our agents will update your ticket to assist you further. Thank you. 


-Joanne
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Active Member
Ekateryna Z Member Since: Feb 7, 2019
319 of 323

My financial transaction is limited too. please help Smiley Sad

I didn't receive any messages about this on my mail

 

**Edited for community guidelines**

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
320 of 323

Hi Ekateryna,

 

I followed up with the team handling this case and your account has been resumed. I apologize for the trouble this caused.

 

Feel free to reach back to us if you need any further assistance. 

 

Thank you!


~ Bojan
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