Hi Aljon Charles,
I'll follow up with the team that's handling your case. I won't be able to share much here in the Community but the team will update you directly via the ticket as soon as possible.
Thank you for your patience.
Could you please help me? I am experiencing the same issue and I haven't started with my work yet so I really don't know why I received this kind of message.
Hoping for your help.
Can you please help me? My account has been suspended and finacial transactions have been limited aftel having video conversation. I had asked support, but they just said that I'm violating Upwork policies but didn't explained exactly how I'm violating. For futher questions they just answered that account won't be restored.
Please help me.
Best Regrets, Nikolay.
I checked your account and there was ticket created for you. You may post any questions you have on the ticket thread and the team will get back to you with more information. Thanks.