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Financial transactions have been limited

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
251 of 284

Hi Ivana,

 

One of our team members has already reached out to you with more information about your concern via this ticket.  Thank you for your patience!

~ Bojan
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Active Member
John W Member Since: Dec 7, 2018
252 of 284

 

I am also hit with this message and am not sure why.  I have gone through this thread (well, the first few pages anyway) and have looked at my 'Requests' page and there isn't anything there.  I have also searched through email and it doesn't look like Upwork sent me anything.

 

Could someone help me understand how to remove this limitation?  I am interested in posting a new job however am reluctant to do so if my account is hobbled.  :\

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
253 of 284

Hi John,

 

We'll have one of our team members reach out to you directly and assist you with your account issue. Thank you for reaching out to us.

~ Bojan
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Active Member
Duc T Member Since: Mar 21, 2019
254 of 284

Hello there,

 

I also facing the same issue: "Financial transactions for xxx have been limited. Please check your email for additional information or contact customer support.". Can you please check and feedback why? I actually waiting for my payment from client and I do not have any outstanding balance on my account. And I do not receive any email related to this issue as the notification claims. I also tried to send support request email using "Get Help" tool in Upwork Help Center but the process stuck at "Verifying" Smiley Sad

 

Thank you and I look forward to hearing feedback from you,

 

Yours sincerely,
Duc To

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
255 of 284

Hi Duc,

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.

~ Bojan
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Active Member
Duc T Member Since: Mar 21, 2019
256 of 284

Hello Bojan,

 

Many thanks for your kind support, your team had reached me and helped me solving the issue. Thank you Smiley Happy

 

Yours sincerely,

Duc To

Active Member
Artem B Member Since: Sep 3, 2018
257 of 284

Hello, Yelyzaveta Z!

I have the same problem, few days. But, it is not solved yet. So, as I understood well, in order to solve my issue I need to write about it in community?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
258 of 284

Thank you for reaching out to us, Artem.

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly. 

 

 

~ Bojan
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Active Member
Olena Y Member Since: Apr 24, 2019
259 of 284

Have the same problem (( "Financial transactions for Olena have been limited. Please check your email for additional information or contact customer support."

Didn't get any emails. Who can help me? 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
260 of 284

Hi Olena,

 

Our team has reached out to you to finish our short video verification process. Please follow the instructions shared with you on your ticket with number 25421949. Thank you.


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