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Financial transactions have been limited

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
251 of 304

Hi Habity,

 

I'm sorry to hear your account was put on hold. Please check the email and follow the steps provided to lift the hold on your account. Please post any additional question directly to our team so that they could assist you further! You can also access your ticket here.


~ Bojan
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Ace Contributor
Joel Jr L Member Since: Jul 16, 2018
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I can't submit proposals because my financial transaction has been limited. Please help!
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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
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Hi Joel,

 

Please, reply to the verification request Upwork team sent to you earlier in order to resolve the issues with your account. You should be able to access it on this page. 

~ Valeria
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Active Member
Tahira Y Member Since: Sep 3, 2018
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I have Temporary hold financial transaction  account has been limited. What I do now?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
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Hi Tahira,

 

Please, refer to this ticket for more information about your account status and use the link shared in the ticket to address issues with your account and verify it!


~ Bojan
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Active Member
Ivana M Member Since: Sep 29, 2018
256 of 304

I have the same problem above, supposingly because the client's account has been suspended and now he is refusing to answer Upworks inquires. Any solution to this situation?

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
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Hi Ivana,

 

We've followed up with the team that's handling your case and they'll update you directly via the same ticket as soon as possible. Thank you for your patience. 


-Joanne
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Active Member
Ivana M Member Since: Sep 29, 2018
258 of 304

Hi Joanne,

 

Thanks for your reply. I was reached by the team asking me only would I agree for the payment made by problematic client to be reversed, to which I responded twice and nothing happened in the meantime, nor did I get any futher reply. My account has been blocked for more than a week now.

 

I really hope that the situation can be resolved soon.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
259 of 304

Hi Ivana,

 

One of our team members has already reached out to you with more information about your concern via this ticket.  Thank you for your patience!


~ Bojan
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Active Member
John W Member Since: Dec 7, 2018
260 of 304

 

I am also hit with this message and am not sure why.  I have gone through this thread (well, the first few pages anyway) and have looked at my 'Requests' page and there isn't anything there.  I have also searched through email and it doesn't look like Upwork sent me anything.

 

Could someone help me understand how to remove this limitation?  I am interested in posting a new job however am reluctant to do so if my account is hobbled.  :\

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