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Financial transactions have been limited

Community Guru
Riri A Member Since: Jul 21, 2018
261 of 273

Hi Myra,

 

We checked your account for you and can see that you have an open ticket being handled by the team - https://support.upwork.com/requests/. We'll go ahead and follow up your ticket with the team, and feel free to reply on the same ticket thread so that they can assist you further.

~ Riri
Active Member
Irina V Member Since: Jun 5, 2019
262 of 273

Hello UpWork Team! I passed the verification of video chat, but in my account is still warning about the limitations on the transaction - "Financial transactions for Irina Vikhareva have been limited. Please check your email for additional information or contact customer support. "
But I did not receive any email regarding the restrictions. In my profile there are absolutely correct personal data. Please check my account and solve the problem, thanks! Sincerely, Irina Vikhareva.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
263 of 273

Hi Irina,

 

I`m sorry about the delay with this. Our team is finishing up with the review and once it's done one of our team members will update your ticket with more details. Thank you.


Untitled
Active Member
Muhammad N Member Since: May 6, 2018
264 of 273
I'm facing the same issue from last 4 days and support team haven't replied me. Please resolve this issue this your responsibility we are paying you 20% on our each earning. Please fix my issue as soon as possible so that I can continue.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
265 of 273

Hi Muhammad,

 

Just to confirm that I`ve escalated your concern to our team. One of our team members will update your ticket as soon as possible and assist you further. Thank you.


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Active Member
Muhammad N Member Since: May 6, 2018
266 of 273
Thank you for this
Active Member
Sarocha C Member Since: Apr 30, 2019
267 of 273

 

Hello UpWork Team!

 

I passed the verification of video chat, but in my account is still warning about the limitations on the transaction - Financial transactions for Sarocha Chalobol have been limited. Please check your email for additional information or contact customer support.

But I did not receive any email regarding the restrictions.


In my profile there are absolutely correct personal data.
Please check my account and solve the problem, thanks!

Moderator
Avery O Moderator Member Since: Nov 23, 2015
268 of 273

Hi Sarocha, 

I apologise for the inconvenience. Please know that the limitation to your account has already been lifted. 


-Avery
Untitled
Active Member
Sarocha C Member Since: Apr 30, 2019
269 of 273

Thank you

Active Member
Juanita d Member Since: Oct 9, 2015
270 of 273

Hi, Avery!

 

I hope you could help me solve an issue on my account, too. There is a message saying that my financial transactions have been limited. 

 

Thanks in advance.

 

Kind regards,

Juanita

 

 

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