To resolve the situation it does take more than 3-4 days. Communication is very slow. With an Agency of 170+ employees handling all client business. Having an unrealistic downtime of 4 days is like a week of no new business generation.
Still waiting for Upwork Dispute team to respond on ticket.
Hello UpWork Team! I passed the verification of video chat, but in my account is still warning about the limitations on the transaction - "Financial transactions for Irina Vikhareva have been limited. Please check your email for additional information or contact customer support. "
But I did not receive any email regarding the restrictions. In my profile there are absolutely correct personal data. Please check my account and solve the problem, thanks! Sincerely, Irina Vikhareva.
I`m sorry about the delay with this. Our team is finishing up with the review and once it's done one of our team members will update your ticket with more details. Thank you.
Just to confirm that I`ve escalated your concern to our team. One of our team members will update your ticket as soon as possible and assist you further. Thank you.
I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.
Thank you for your patience.
Hi, I have the same issue on this couple of days, can you please help me to resolve this?
I have tried to contact customer support, and there's no answer yet.