I am having the same issue with my account, I am unable to HIRE a freelancer because it says my account is limited. I have 3 projects I would like to hire someone for but I am unable because of my account?
I am experiencing the same case. My financial account has been limited. It's said that my financial account is suspended. I had a work with my client which I haven't reach the deadline and I haven't response with the issue refund immediately. I'm still new here. I tried reaching the client but no response. I'm willing to issue respond but this seems happen. I have pending money but I can't get it. And still have work with other client and I'm afraid because I can't get it. Is there any way this could be fix? Thank you so much!
I just checked your account and I saw that you are being required to undergo video verification. Kindly check your email and comply with the instructions given to verify your profile. Thank you.
I have the same issue. I was on vacation when upwork sent me the email about my client's dispute. I spoke to my client and refund the 2hrs work as he requested.
Can you please help me how to reactivate my financial account? what should I do to resolve this issue as soon as possible? I badly need my funds. Thank you
Valeria please from the bottom of my heart help me too, I have the same issue this message pops up "Financial transactions for ... have been limited. Please check your email for additional information or contact customer support." I haven't received any email, I've requested help from customer support but I didn't received any response and I did it three times, I don't know what to do anymore. Please help me because I cannot withdraw my money and I really need them. Please help me. I honestly thank you and appreciate your help.