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Financial transactions have been limited.

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Active Member
Pankaj K Member Since: Sep 25, 2015
251 of 477

Why upwork keeps updating its policies every 20 days? Now I am not sure why this is happening to my profile. It says "Financial transactions for Pankaj Kumar (xxxxxxx) have been limited."

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
252 of 477

Hi Pankaj,

 

Our team will reach out to you via ticket as well and assist you further with your account. Thank you.


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Active Member
Alexey B Member Since: Jul 12, 2019
253 of 477

Hello,

 

I have notification in my account "Financial transactions for have been limited. Please check your email for additional information or contact customer support.".

But on my email there is no info regarding these restrictions.

How can I solve this problem and start working?

 

Thank you,

Alexey Borisov

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
254 of 477

Hi Alexey,

 

I checked your account and I can see that you have followed up on your ticket with number 25979810. If you have any additional questions feel free to post them there and our team will assist you further. You can access your tickets on this Link, thank you.


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Active Member
Alexey B Member Since: Jul 12, 2019
255 of 477

What time should I wait for the restrictions to be removed?

 

Thank you,

Alexey Borisov

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
256 of 477

Hi Alexey,

 

Our team will update your ticket with more details as soon as possible and assist you further. Thank you.


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Active Member
Danil I Member Since: Jul 16, 2019
257 of 477

Financial transactions for my account have been limited. I never got any emails or any other information. What shall I do? Actually I've been away from upwork for some time but plan to get back. How can I restore it?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
258 of 477

Hi Danil,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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Active Member
Alexei B Member Since: Jul 27, 2019
259 of 477

Hello. I got the message that financial transactions for my account have been limited. But I didn't get any email with additional information. Waht is the reason for such limitation and what should be done to solve it?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
260 of 477

Hi Alexei,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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