I'll follow up with the team about your account status and they'll update you as soon as possible.
Thank you for your patience.
Edit: your account has now been resumed.
It looks like the hold was placed on your account a few years ago. I'll ask the team to follow up with you directly about this and provide an update.
It looks like notification was sent to you a while ago. I'll ask the team to contact you again via a new ticket and provide information about your account status and further steps.