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Financial transactions have been limited.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
241 of 490

Hi Mukesh, 

 

I have shared your concern with the team and one of our customer support team members will reach out and assist you further via support ticket. Thank you!


-Joanne
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deepaksharma2721
Active Member
Deepak S Member Since: Sep 26, 2017
242 of 490

Financial transactions for Deepak **Edited for Community Guidelines**(3667952) have been limited. Please check my account and solve the problem , thanks

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
243 of 490

Hi Deepak,

 

I checked and it looks like you already chatted with our customer support team. Please continue to correspond with the team directly via your open ticket so that they can assist. If you have any questions, please feel free to post it on the ticket and the agent will gladly help you with it. Thanks!


-Joanne
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nytol_
Active Member
Jamie P Member Since: Nov 21, 2018
244 of 490

Hi Joanne, the same issue has happened to me and there's no email for me to respond to. I've opted to reply to you here instead of opening a new thread, hopefully that was the right decision.

 

Thanks,

Jamie

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
245 of 490

Hi Jamie,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via support ticket to assist you further.

 

Thank you.

~ Aleksandar
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nytol_
Active Member
Jamie P Member Since: Nov 21, 2018
246 of 490

Thanks Aleksandar, it was a paypal issue

xinling
Active Member
Xinling L Member Since: Sep 29, 2017
247 of 490

Hello UpWork Team!

I passed the verification of video chat long ago, and worked 10+ projects. Yestoday in my account was  warned about the limitations on the transaction suddenly.

Financial transactions for Xinling Li have been limited. Please check your email for additional information or contact customer support.

But I did not receive any email regarding the restrictions. 

Please check my account and solve the problem, thanks!

Sincerely, XinLing.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
248 of 490

Hi Xinling,

 

I can see that you have opened a ticket for this as well and one of our team members will assist you as soon as possible. Thank you.


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xinling
Active Member
Xinling L Member Since: Sep 29, 2017
249 of 490

Thank you Goran.

I found  status of my ticket is SOLVED.,but warning and restriction still exist.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
250 of 490

Hi Xinling, 


The limitation to your financial account is now lifted. I apologise for the delay. 


-Avery
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