I have shared your concern with the team and one of our customer support team members will reach out and assist you further via support ticket. Thank you!
I checked and it looks like you already chatted with our customer support team. Please continue to correspond with the team directly via your open ticket so that they can assist. If you have any questions, please feel free to post it on the ticket and the agent will gladly help you with it. Thanks!
Hi Joanne, the same issue has happened to me and there's no email for me to respond to. I've opted to reply to you here instead of opening a new thread, hopefully that was the right decision.
Hello UpWork Team!
I passed the verification of video chat long ago, and worked 10+ projects. Yestoday in my account was warned about the limitations on the transaction suddenly.
Financial transactions for Xinling Li have been limited. Please check your email for additional information or contact customer support.
But I did not receive any email regarding the restrictions.
Please check my account and solve the problem, thanks!