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Financial transactions have been limited.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
21 of 214

Hi Michael, 


I checked your account and don't see any limitation to your financial transactions. Could you please send a screen grab of the notification you are seeing so that I can look into this further? 

I'll wait for your message. 


-Avery
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Active Member
Roby Rose H Member Since: May 20, 2017
22 of 214
Hi, im having the same issue.
Financial transactions have been limited.
What can i do to have this lifted as well.
Thanks.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
23 of 214

Hi Roby,

 

Our team will reach out to you via ticket as well and assist you further with your account. Thank you.


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Active Member
Mehdi M Member Since: Jul 1, 2019
24 of 214
One of my friend got notification in his account that "Financial transactions have been limited. Please check your email for additional information or contact customer support.".

But he did not receive any email regarding the restrictions. Also he can't create ticket to customer support or contact them.

May I share his ID to enable you to check and help him solve this problem?

Thank you in advance
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
25 of 214

Hi Mehdi,

 

Unfortunately, we are unable to discuss details of another user's account with you for privacy reasons. We hope you understand.  Please, check out this help article for more information about the most common reasons for freelancer account holds.

 

Thank you.

~ Bojan
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Active Member
Mehdi M Member Since: Jul 1, 2019
26 of 214
Hello Bojan,
I saw similar issues reported here and got help from your colleagues, but you could not help.
Regards,
Matt
Active Member
Michelle Joy D Member Since: Jul 31, 2019
27 of 214

Hi, 

 

I am also having similar issue Financial transactions for Michelle Joy **edited for Community Guidelines** have been limited. didnt received anything.

Active Member
Michelle Joy D Member Since: Jul 31, 2019
28 of 214

hi please reply

Active Member
Rodrigo A Member Since: Jun 22, 2015
29 of 214
In my side it's already sorted out.

Thanks
Moderator
Avery O Moderator Member Since: Nov 23, 2015
30 of 214

Hi Michelle, 

I aplogise for the delay. Please refrain from posting the same post twice, as it is considered spam, and is a violation of the Upwork Community Guidelines

I checked your account and can see that on Ticket# 6366033, the Customer Support Agent has relayed why your financial transactions have been limited. I will let the team know that you have reached out here, so that they can get in touch with you and assist you further.  


-Avery
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