I checked your account and don't see any limitation to your financial transactions. Could you please send a screen grab of the notification you are seeing so that I can look into this further?
I'll wait for your message.
But he did not receive any email regarding the restrictions. Also he can't create ticket to customer support or contact them.
May I share his ID to enable you to check and help him solve this problem?
Thank you in advance
I aplogise for the delay. Please refrain from posting the same post twice, as it is considered spam, and is a violation of the Upwork Community Guidelines.
I checked your account and can see that on Ticket# 6366033, the Customer Support Agent has relayed why your financial transactions have been limited. I will let the team know that you have reached out here, so that they can get in touch with you and assist you further.