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Financial transactions have been limited.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
31 of 214

Hi Pavel,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further, thank you.


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Active Member
Pavel C Member Since: Mar 10, 2018
32 of 214

Customer support contacted me. Thanks a lot. 

Pavel C
Active Member
Jay-Cee D Member Since: Jan 5, 2018
33 of 214

Hi Goran, 

 

Hello,

 

I have notification in my account Financial transactions for have been limited.

But I did not receive any email regarding the restrictions. Also I can't create ticket to customer support or contact them.

Please help me to contact customer support or to solve this problem.

Active Member
Serafim G Member Since: Jun 12, 2018
34 of 214

HI. I have the same problem: I have finished a webcam verification, and moderator texted that I will get an email about succes in 48 hours, but it was 5 days ago and after that I have openned the dispute but it become solved without any replies, so What could we do with that? Because the message that my financial transactions have been limited is still and I can't send any proposals. 

Thank you.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
35 of 214

Hi Serafim,

 

I'll follow up with the team about your account status and they'll update you as soon as possible.

 

Thank you for your patience.

 

Edit: your account has now been resumed.

~ Valeria
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Active Member
Dunduk D Member Since: Nov 2, 2018
36 of 214

Good day. When my financial transactions will be open? Yearsterday i was verified my profile with Paolo S. and he promise to reopen my transactions in 10 minutes. But still i see the warning in a top of my profile. Please remove limit. See you. Dima.

**Edited for Community Guidelines**

Moderator
Goran V Moderator Member Since: Mar 24, 2017
37 of 214

Hi Dunduk,

 

I`m sorry about the delay with this, our team just updated your account. If further help is needed let me know, thank you.


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Active Member
Dunduk D Member Since: Nov 2, 2018
38 of 214
Thankyou.😊
Active Member
Abu N Member Since: Jul 12, 2018
39 of 214

It seems the same problem for me. Can you please advice me what can I do?

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
40 of 214

Hi Abu,

 

It looks like the hold was placed on your account a few years ago. I'll ask the team to follow up with you directly about this and provide an update.

 

Thanks.

~ Valeria
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