Financial transactions have been limited

[#1]

Hi,

Financial transactions have been limited for me (25686043) .

I haven't received any email explaining the reason of the "block", but I checked the troubleshooting page, and It was said that It may be solved by adding another payment method. 
Done that, this block is still active.

What could I do?
Thanks for your time!

Nicolò Giantin

[#2]

Hi Nicolo,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.