Thank you for reaching out to us. I checked and it seems that you are already in correspondence with our team on your support ticket. If you have any further questions feel free to follow up and our team will be happy to assist you.
It seems that you also followed up on your dispute ticket here. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
I am in the same situation and not able to hear back from Upwork, can you tell me what exactly happened? Your account limitation got uplifted or not?