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Finished job, client not responding

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Active Member
Cherlaine T Member Since: Jun 29, 2016
1 of 27

Hi all!

 

I finished some work on Monday and submitted it but the client hasn't responded since, any chance that he could have taken the work and ran?  Or is it normal for clients to have long turn around?  It's just Smiley Frustrated because I was sick in bed while I was completing the work but busted my butt to finish because it was a simple task so I presumed that he wanted a quick turn-around (I could have taken my rest instead).

 

Thanks,

Cherlaine

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Community Guru
Jennifer M Member Since: May 17, 2015
2 of 27

If you submitted it to a milestone or billed them hourly, you'll get paid. 2 weeks for auto release in escrow.

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Active Member
Cherlaine T Member Since: Jun 29, 2016
3 of 27

Yikes, sorry, newbie alert, what do you mean?  I submitted through the messages board with the client because it was too big a file to upload on the submit work/request payment form.  So I completed it saying work submitted through message board and submitted the request.

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Community Guru
Jennifer M Member Since: May 17, 2015
4 of 27

That's fine too but to start the 14-day countdown, make sure you go to the milestone in your My Jobs page and click the submit button and then just say that it was submitted using the message center. That starts the countdown.

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Active Member
Meilani I Member Since: Jun 30, 2016
5 of 27

Hi, 

 

What if you didn't finish the project on Milestone? But it is okay with the Client (according to him) and it's on the 14th day since you submitted?

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Community Guru
Jennifer M Member Since: May 17, 2015
6 of 27

If there is no escrow, then consider it a hard lesson.

 

That is if it's escrow and not hourly. Hourly you'll get paid after the review period.

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Ace Contributor
Mohammad Akbar P Member Since: Apr 22, 2016
7 of 27

@Khurram J wrote:

@Jennifer M wrote:

If there is no escrow, then consider it a hard lesson.

 

That is if it's escrow and not hourly. Hourly you'll get paid after the review period.


 what do you mean by "If there is no escrow"? can you please explain?


You should not start the work until you see the funds in escrow.

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Ace Contributor
Manveen M Member Since: Jul 10, 2019
8 of 27

HI.
Need a little help here.
My client is unresponsive. 
Now I believe it is a verified Escrow account.

It also says it's a funded project.


I have submitted my work and created the required milestone.
What else can I do?
Grateful for any advice!

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Active Member
Henry O Member Since: Jun 17, 2019
9 of 27
Is it a fix contract or an hourly contract?
If it's a fix contract, you have nothing to worry about. Upwork will bill
him/her at the required time and you will get your money.
It becomes complicated if it's an hourly contract and the client doesn't
have a varied payment method.
You are covered by upwork If the client has a varified payment method
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Ace Contributor
Manveen M Member Since: Jul 10, 2019
10 of 27

Hi Henry.
It is an Escrow account.
I guess I'll just put my feet up and wait for the 14th day to end. 
Thank you for your insight. 

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