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First Job Accepted

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Active Member
Krystal B Member Since: Jun 10, 2020
1 of 5

Hi, I am new to Upwork and have just accepted my first job offer. I assumed the client would send me the work that needs to be completed, however I still haven't received anything. I am confused on how I obtain the project that needs to be completed. Do I wait for the client to send it to me or am I supposed to reach out to the client for the work?

Thank you in advance for your patience.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 5

Hi Krystal,

 

You may reach out to your client to request for the details you need to complete the project. You can politely explain that you need the information so that you can start working. In the future, please make sure that you have all the necessary information before you accept the contract. Thank you!


-Joanne
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Krystal B Member Since: Jun 10, 2020
3 of 5
Thank you for your response.
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Community Guru
Martina P Member Since: Jul 11, 2018
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Krystal B wrote:

Hi, I am new to Upwork and have just accepted my first job offer. I assumed the client would send me the work that needs to be completed, however I still haven't received anything. I am confused on how I obtain the project that needs to be completed. Do I wait for the client to send it to me or am I supposed to reach out to the client for the work?

Thank you in advance for your patience.


While I understand how exciting it is to click the accept button for the first time, it can turn into a huge mistake when you don't have the material to start with. You might end up with a no money paid contract which is bad for your rating.

So: first review the materials, then accept, next time. 

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Active Member
Krystal B Member Since: Jun 10, 2020
5 of 5
Thank you for the information, I definitely won’t make this mistake again.
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