Jun 10, 2020 08:35:24 PM by Krystal B
Hi, I am new to Upwork and have just accepted my first job offer. I assumed the client would send me the work that needs to be completed, however I still haven't received anything. I am confused on how I obtain the project that needs to be completed. Do I wait for the client to send it to me or am I supposed to reach out to the client for the work?
Thank you in advance for your patience.
Jun 11, 2020 12:04:39 AM by Joanne P
Hi Krystal,
You may reach out to your client to request for the details you need to complete the project. You can politely explain that you need the information so that you can start working. In the future, please make sure that you have all the necessary information before you accept the contract. Thank you!
Jun 11, 2020 07:02:19 AM by Martina P
Krystal B wrote:Hi, I am new to Upwork and have just accepted my first job offer. I assumed the client would send me the work that needs to be completed, however I still haven't received anything. I am confused on how I obtain the project that needs to be completed. Do I wait for the client to send it to me or am I supposed to reach out to the client for the work?
Thank you in advance for your patience.
While I understand how exciting it is to click the accept button for the first time, it can turn into a huge mistake when you don't have the material to start with. You might end up with a no money paid contract which is bad for your rating.
So: first review the materials, then accept, next time.
Jun 11, 2020 07:10:00 AM by Krystal B