May 5, 2022 01:56:11 PM by Oleksii Z
Current status: Active: Waiting for ******** to submit requirements
You can start working on this project once the client submits requirements
After placing the order, ********* has 48 hours to submit requirements. If not provided, the order is automatically canceled.
It's my first job. And I didn't expect what order is not activated. I saw that order is ready, began job, done it. The client is satisfied, but evades confirmation of work 😞
I ask him to approve it, he answered - Ok, ok. But nothing to does:) I'm upset..
May 5, 2022 02:06:24 PM by David S
You shouldn't have submitted work when the order wasn't confirmed
May 5, 2022 03:21:19 PM by Alaa Q
How I know when the client confirm the work?
I have no work yet .
When the client massage you out the up work what would you do?
May 6, 2022 02:38:21 AM by Pradeep H
Hi Oleksii,
Thank you for your message. A quick way to contact support is by clicking the "Get Support" button that shows at the bottom right corner of this page. You may be asked what type of account you need help with, please select the best option for your situation. If you don't receive the information you're looking for, you can click "Get Support" for more options, including contacting our support team. We'll also be happy to assist you with your issues here.
Thank you,
Pradeep
May 6, 2022 03:41:57 AM by Oleksii Z
Pradeep, can you help me with my problem, that I described in the topic?
May 6, 2022 05:38:10 AM by Andrea G
Hi Oleksii,
Clients need to submit requirements within 48 hours of purchasing an order. Please know that we do highly encourage you to wait until requirements are submitted before starting the work. This is because, if the client does not submit requirements, the order will be canceled. You can learn more about how Catalog projects work here.
May 6, 2022 05:43:22 AM Edited May 6, 2022 05:43:39 AM by Oleksii Z
I din't know it.
Time left: 6 hour. So client can don't pay?
Free work?:) It's unfair.
Messages shows that I've done the job, and he accepted it, and is happy with it.