Moderator
Hi Bushra,
Thank you for sharing your concern. I'd like to clarify that sharing external links that include contact information in your Upwork account or on your proposal is not allowed since it allows clients to reach out to you directly before a contract starts.
There are two cases when you may share your personal contact information before a contract begins:
- If you must share or collect information that may include contact information — such as non-disclosure agreements, business licenses, etc — for legal purposes.
- If you need to provide your email address to gain access to a system for the purposes of scoping a project.
In these cases, contact information may be shared, but all communication must still take place on Upwork. This helpful article provides more information.
For additional guidance on building a successful freelancing business, I strongly suggest visiting Upwork Academy and exploring the Learning Paths.
Moderator
Hi Bushra,
Thank you for sharing your concern. I'd like to clarify that sharing external links that include contact information in your Upwork account or on your proposal is not allowed since it allows clients to reach out to you directly before a contract starts.
There are two cases when you may share your personal contact information before a contract begins:
- If you must share or collect information that may include contact information — such as non-disclosure agreements, business licenses, etc — for legal purposes.
- If you need to provide your email address to gain access to a system for the purposes of scoping a project.
In these cases, contact information may be shared, but all communication must still take place on Upwork. This helpful article provides more information.
For additional guidance on building a successful freelancing business, I strongly suggest visiting Upwork Academy and exploring the Learning Paths.
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