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Re: For Upwork Administrators

Active Member
P A D HARSHANA E Member Since: May 16, 2019
1 of 4
I had an Upwork account. I closed it accidentally. Before few minutes I closed it I changed it email address. After that I opened another account by giving previous email address of closed account and it was not approved and suspended. At that moment I didn't know it is not allowed to open a new account with same email address after closing an account. What should I do now? Should I close this account, suspended account and reactivate the first account? Or can I continue towards from this account without reactivating the first account? Please help me!
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 4

Hi P A D HARSHANA,

 

Please send me a PM with the email address of the account you're referring to so I can check. Please click on my name to send me a PM. Thank you!


-Joanne
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Active Member
P A D HARSHANA E Member Since: May 16, 2019
3 of 4

Hello Moderator miss Joanne! I sent you a PM including the suspended account's email address and accidentally closed account's email address. I hope you have received it.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 4

Hi P A D HARSHANA,

 

Thank you, I've replied to your PM.


-Joanne
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