May 25, 2019 03:53:11 PM by Andrija G
Solved! Go to Solution.
May 25, 2019 08:03:42 PM by Petra R
Andrija G wrote:
5 days are gone today and I still dont have any funds on mu Payoneer acc.
Whats the problem?
Did you actually withdraw your funds? Also, familiarise yourself with your Reports Overview Page
May 25, 2019 05:59:36 PM Edited May 25, 2019 06:01:13 PM by Michael S
If it was a fixed-price job, did the client actually release the payment? When you use the "Submit work and request payment" button, the client has 14 days to review your submission and request changes. If they do nothing, then the funds are released after 14 days. They can also manually release the funds at any time, but either way, you will still have to wait out the 5 day security period.
If it was an hourly project, you tracked your time with the desktop app, made descriptive notes, and had sufficient activity levels, you will be paid according to the schedule found at https://support.upwork.com/hc/en-us/articles/211063698-Weekly-Billing-Cycle
May 25, 2019 08:03:42 PM by Petra R
Andrija G wrote:
5 days are gone today and I still dont have any funds on mu Payoneer acc.
Whats the problem?
Did you actually withdraw your funds? Also, familiarise yourself with your Reports Overview Page
May 25, 2019 09:10:49 PM by Riri A
Hi Andrija,
I have checked your account and would recommend checking Petra's awesome post. For fixed price contracts, once your client approves the milestone your funds will be available for withdrawal after our standard 5 day security period. Once you withdraw, transfers from Upwork to Payoneer typically take two days to clear. You can learn more in the "Security Period" section of this article and about Payoneer here. Let us know if there's anything else.