Jul 12, 2021 09:30:52 PM by Ahmet Burak V
Jul 12, 2021 11:04:43 PM by Joanne P
Hi Ahmet Burak,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Jul 12, 2021 11:16:38 PM by Ahmet Burak V
Aug 4, 2021 09:42:46 AM by Joan Z
I have the same problem. I am waiting for the support team to solve it.
Jan 23, 2022 05:05:30 PM by Avery O
Hi Boris,
I'm sorry for the delay. Could you please share more information about your concern so that our team can look into it further? Are you having the same issue as Ahmet Burak?
Jan 24, 2022 08:57:15 AM by Boris A
Hi. I’m foreigner living in China. I have valid bank accounts in three Chinese banks.
I’m facing issues in ID number part of the “get paid in China” option in the payment arrangements. I would like to be paid directly to my local accounts in China but i don’t have Chinese ID, instead we’re using our passport numbers. When i try to enter my passport no it gives an error massage saying that the number of characters is not enough.
Why don’t you simply let us put our passport numbers??? That’s really annoying!!!
Jan 24, 2022 11:53:25 AM by Bojan S
Hi Boris,
We’ll have one of our agents reach out to you via a support ticket to look into your concern and assist you accordingly.
Thank you!
Nov 22, 2022 05:59:46 PM by Ronan C
Same problem, but I have a Chinese company. My company should be its own seperate legal entity, with its own ID, but there's only space to input a personal ID. I would've thought there's a mechanism for freelancers with ltd companies?
May 17, 2023 02:10:57 AM by Youssef Q
Hello Ronan,
Did you find some alternative for registering your company as a beneficiary? If not how did you manage to get it work?
Thanks in advance!
May 16, 2023 07:40:47 PM by Youssef Q
Hello Ahmet,
I'm facing the same problem here. Could you please share the solution you've got or the alternative you've used?
Thanks a lot!