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Re: Forgot all details related to my original Upwork account

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Ruth R Member Since: Oct 17, 2020
1 of 2

Hello,

 

My name is Ruth **Edited for Community Guidelines**. I had to create a new profile in order to get help getting back into my actual freelancer account. I forgot the answer to my security question and password unfortunately

 

Can you please assist me in getting back into my account? Thank you.

Moderator
Nikola S Moderator Member Since: Jul 2, 2020
2 of 2

Hi Ruth,

 

One of our team members will reach out to you directly via a email to assist you further with your account. Please note that having multiple accounts is a serious violation of Upwork's Terms of Service. Please close your new account as soon as your issue is resolved on your original account. 

 

Thank you,

~ Nikola

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