🐈
» Forums » Freelancers » Forgot all details related to my original Upw...
Page options
Ruth's avatar
Ruth R Community Member

Forgot all details related to my original Upwork account

Hello,

 

My name is Ruth **Edited for Community Guidelines**. I had to create a new profile in order to get help getting back into my actual freelancer account. I forgot the answer to my security question and password unfortunately

 

Can you please assist me in getting back into my account? Thank you.

1 REPLY 1
Nikola's avatar
Nikola S Retiring Moderator

Hi Ruth,

 

One of our team members will reach out to you directly via a email to assist you further with your account. Please note that having multiple accounts is a serious violation of Upwork's Terms of Service. Please close your new account as soon as your issue is resolved on your original account. 

 

Thank you,

~ Nikola