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Thibaut's avatar
Thibaut D Community Member

Forgot to update bank info before withdrawal

Hi,

I unfortunately forgot to update my bank informations (i change it a couple weeks ago) and an automatic withdrawal was made, on the old account of course.
The transfert has been proceed, what can i do now ? Thanks for your help.
1 REPLY 1
Bojan's avatar
Bojan S Community Manager

Hi Thibaut,

 

This withdrawal will return to your account once the transaction fails, which usually takes up to 10 days. Please, make sure to update your payment methods to avoid this situation in the future.

 

Thank you! 

~ Bojan
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