Solved! Go to Solution.
I`m sorry to hear about the bad experience you had, just to confirm you still haven't started working on this job? If yes, you can close your contract from your end at any time. If you would like our team to investigate the client further feel free to send me the evidence via PM. Thank you.
Can Upwork mediate?
You need to do this yourself.
Just close the contract. Upwork is not going to do that for you.
Tell the client:
I won't be able to this project for you. Your needs will be better met by hiring another freelancer."